Category: Books by Andrew Miles


  • What to say when someone’s unavailable

    You never know when the phone will ring; memorise these expressions to say someone is unavailable She’s not in today.         He’s not available now.                                          They’re at a meeting. His line’s engaged.     Read Andrew’s books on how to improve your business English here: www.andymiles.com

  • Use Headings to Improve Your Business Writing

    When writing longer pieces, use headings to guide your readers effectively. Why Are Headings Important? 🔘 Improved Readability: Headings help readers navigate your content with ease, enhancing their understanding.🔘 Better Organization: They divide your text into manageable sections, simplifying complex information.🔘 Increased Engagement: Clear and compelling headings encourage readers to dive deeper into your content.…

  • Magnify Gestures: People Will Understand You Better

    We often say a picture is worth a thousand words. Gestures are like small pictures you draw with your body. They will help you if you are speaking a foreign language—even when people don’t understand all your words. Gestures make your message clearer: When you use your body to highlight what you mean, it’s easier…

  • Speak and Write as Simply as You Can

    Simple Business English Is Easier to Understand Brevity is always a plus in English so make your sentences as simple as possible. “Mary (our ex-manager and an expert in marketing) would have never rejected that offer”. It’s clearer if we say “Our ex-manager Mary would have never rejected that offer because she’s an expert in…

  • 500 Expressions to Deal with the European Union

    English/Spanish Words to Deal with the European Union Here’s a list of 500 English and Spanish expressions to deal with the European Union and other governments. Downloaded it for free: https://andymiles.com/free-books

  • Avoid Empty Words When Writing

    Business writing should be informative and concise. Avoid words that add no meaning. By Andrew D. Miles Say Don’t say Reason The show will last one week The show will last for a period of one week A week is always a period. Facebook    have  lost subscribers. Facebook, the social media company, have lost subscribers.…

  • English Lessons That Don’t Reflect Your Needs?

    Are you bored with classes that you don’t find useful? Take control of your learning! Have you ever felt that your teacher’s favourite topics aren’t helpful? Or that your textbook is full of teenage scenarios when you need business English? The problem The solution Read Andrew’s books on how to improve your business English here:…

  • Questions on the Phone

    You never know when the phone will ring; memorise these common questions. Shall I take a message? Could you spell that? Who’s speaking? Can you repeat your name? Could you call back later? Can you send her an email instead?                                        Wrong number! Read Andrew’s book on how to improve your business English here: www.andymiles.com

  • Learn Future Tenses Upside Down

    Explore future tenses in a practical way so (instead of memorising rules) you can express yourself clearly and confidently by focussing on what you want to say. So, what is there to the future? Read these sentences and look below to see what they really mean. They all refer to the time ahead, but what…

  • Business Writing: Pay Attention to Gender

    Gender matters in business writing because using correct pronouns shows respect. Also, neutral language fosters a welcoming environment. Lastly, it prevents mistakes when one takes someone else’s gender for granted—and is wrong! 🔘 Ask when in doubt: If you’re unsure of someone’s gender, the best approach is to ask a colleague or mutual contact who…